Frequently Asked Questions

Are there forms to fill out?
What should I expect for my first visit?
How do you pronounce the doctor’s name?
Is parking available? Is public transportation nearby?
What should I bring to the visit?
When are co-payments due and what forms of payment are accepted?
How do I get test results?
What is the procedure to cancel or re-schedule an appointment?
Is that Dr. Natarajan in the documentary SpellBound? And did he really win the 1985 National Spelling Bee?
What is a Doctor of Osteopathy?
What is osteopathic manipulation?
What is the difference between a D.O. and a chiropractor?
Will insurance cover for an osteopathic adjustment?

 

Are there forms to fill out?

Below are the forms you will need to fill out before seeing the doctor. To save time please feel free to download, print, and complete these before you arrive to the appointment. You can also arrive 15 minutes prior to your appointment to fill out the forms in the clinic.

Registration Forms (Print)

What should I expect for my first visit?

For your first visit, please arrive at least 15 minutes early to complete the registration process. Be sure to bring a photo ID, Insurance card(s) and referral (if required by your insurance). If you are being seen for a lower extremity injury please wear or bring shorts to change into. If you are being seen for an upper extremity injury please wear or bring a loose fitting top to change into.

A medical assistant will converse with you about your condition and relay the information to the physician. The physician will also discuss your symptoms and perform a comprehensive physical exam. Treatment options will be discussed along with a comprehensive plan to lead you to full recovery.

How do you pronounce the doctor’s name?

Nuh-Trodge-Un

Is parking available? Is public transportation nearby?

At the North Avenue Location, parking is free and adjacent to the building. We are a short distance from the Red Line (North and Clybourn), the Brown line (Sedgewick) and the Halsted and North Avenue bus routes.

At the Wabash location, valet parking is available at the front of the building. We are a short distance from the Red line (Lake), and the Randolph/Wabash stop in the loop. Street and garage parking is limited so carpool or public transportation are highly recommended.

What should I bring to the visit?

Be sure to bring a photo ID, Insurance card(s) and referral (if required by your insurance).

If you are being seen for a lower extremity injury please wear or bring shorts to change into. If you are being seen for an upper extremity injury please wear or bring a loose fitting top to change into. If you are a runner please bring your running shoes.

When are co-payments due and what forms of payment are accepted?

Co-payments are due at the time of the visit and before the exam. We accept checks made out directly to Dr. Balu Natarajan and cash. We currently accept all major credit cards.

How do I get test results?

In general, test results will be given to you within one week. Test results can be discussed in person, by phone, or by e-mail. Please talk with Dr. Natarajan or Dr. Brown about these options.

MRI test results require a follow-up appointment to discuss with Dr. Natarajan or Dr. Brown.

What is the procedure to cancel or re-schedule an appointment?

Please cancel or reschedule appointments with at least 24 hours notice. A $50.00 fee will be assessed if this is not followed. This helps us to better serve you and all of our patients.

Is that Dr. Natarajan in the documentary SpellBound? And did he really win the 1985 National Spelling Bee?

Yes, Dr. Natarajan was interviewed for the documentary SpellBound and yes, he did win the 1985 National Spelling Bee.

Winning the “Bee” was definitely an important experience in his life and opened many doors for him. He is quick to note that the victory is not his alone and that his parents, family, community and school share equally in this accomplishment. He also adds that the 1985 Spelling Championship is just one event in his life and that he is more proud of being a good doctor and the work he does with his patients than his title as 1985 Champion.

What is a Doctor of Osteopathy?

A Doctor of Osteopathy (D.O.) is a doctor who is fully licensed to practice medicine and can practice in all specialty areas including surgery. D.O.s receive additional training in osteopathic manipulation so that they can use their hands to diagnose injury and illness and treat it in order to encourage the body’s natural tendency toward good health.

What is osteopathic manipulation?

Osteopathic manipulation involves using a hands-on approach to diagnose, treat, and prevent illness or injury. Using this technique, the osteopathic physician (D.O.) moves muscles and joints using techniques including stretching, gentle pressure and resistance.

What is the difference between a D.O. and a chiropractor?

D.O.s are trained to consider the health of the whole person and use a hands-on approach to diagnose and treat patients accordingly. A D.O. has similar training as an M.D. and can practice medicine in any capacity, including surgery. Another difference between a D.O. and a D.C. is that a D.O. is trained to prescribe medications and perform office procedures such as injections, where as a Chiropractor is not.

Will insurance cover for an osteopathic adjustment?

Most insurance companies do cover for an adjustment performed by a D.O. On the other hand, Medicaid and Medicare do not provide coverage for this treatment. If you have HMO insurance, you will need a referral from your Primary Care Physician.